claim letter compound sentence branching question⏎
assumptions assumptions channel⏎
citation brainstorming buffer⏎
complimentary close communication theory collection letter⏎
body language checking for inferences checking for feelings⏎
chronological resume branching question blocking⏎
common ground common ground compound sentence⏎
branching question close closed (defensive) body position⏎
claim letter choice (selection) communication theory⏎
blocking complete complete⏎